State Farm® Insurance Agent Wesley Ranew

"They did an awesome job. Pete was real fast and good with helping"

"We needed proof of insurance on our new vehicle asap so we could take it on a trip. Made the request to Brian by phone. Our new vehicle was added to our policy right away and our cards were in our email soon after. So easy!!"

"Very professional, answer all my questions in a timely manner. They are quick in getting things taken care of for me."

"Great service!"

"Edit: In response to the owner's response, my overall experience was unfortunately negative instead of positive unlike they stated. For changes to make the experience better, I mentioned wanting more clarification on where costs were coming from, along with accuracy in aligning with the cost reasons that State Farm main line had that greatly differed from the reasons that this branch told me.

As a forewarning, my experience was based on August 2025 through February 2026, I cannot speak for February on as I decided to change car insurance due to my experience, which I currently love and just renewed with. Wesley Ranew's State Farm Insurance was my first car insurance on my own (at 28). I struggled a lot with their explanations as it got closer to renewal in February. They had great communication, with almost always answering the phone when called or calling back/texting back, but the specialist told me to call the main State Farm phone line if I didn't understand their explanations. Which I did, and then got much different reasons and details than the details that Wesley Ranew's branch gave me. So I called another State Farm branch that a family member had originally recommended to me when I was first looking at insurance (I only decided to go with Wesley Renew because he was widely recommended on Reddit and had really good Google reviews). The other branch couldn't explain everything due to me not being their client, but they were able to explain a lot of my questions, outside of one element in my renewal increase that also confused them on why it was happening. I never got a chance to talk to my agent while with State Farm, but I was also only there for 6 months. And I understand the agent is likely busy, which I realized after being told that he was in meetings and likely wouldn't have time to respond to me via phone or email when I asked in order to receive further clarification. Before deciding to leave, I asked about potentially switching between branches from Wesley Ranew to the other branch that helped me and understandably the specialists at Wesley's informed me that it is complicated and usually frowned upon. The main State Farm number did say it is possible to do so, but you have to tell the branch you are at that you want to switch. But when I got a letter from a different car insurance company, I contacted the branch that reached out to me and they are a lot smaller and have been able to explain things really well for me, and the agent is much easier to contact. So I decided to avoid the branch switch and to just switch insurances, even if it was for a higher cost than State Farm. I think my experience was hopefully just one out of a million and that others have better experiences. I really liked when I first started at Wesley Ranew, the customer care specialist that I worked with when I first signed on was amazing and explained things very thoroughly, which was the main reason why I decided to accept State Farm so quickly, but I also found out that he no longer worked with the branch soon after when asking if he was still there. That is the main reason why I have a 3 instead of a 2, because I really did love and raved about State Farm when I first signed on and mostly interacted with that specific care specialist. Along with the acknowledgement that my experience was likely a fluke and doesn't typically happen and that hopefully things have gotten better since I left. I did feel bad with how often I was calling when I didn't understand their explanations and would call back to clarify. I think I might have tested their patience a bit based on how they started responding to me, but I want to make sure that I completely understand what I am paying for and that I'm not walking in blindly. I'm totally fine paying higher so long as the cost is broken down to me and explained where everything is coming from. And I understand that takes a bit of time that not everyone has, which is probably why it was best for me to move to a smaller company/branch that was able to provide that service."

"Peter was fantastic helping me get my quote and signed up for State Farm. I’d definitely recommend him for anyone looking for auto or home insurance!"

"Very friendly and great customer service. The office was extremely helpful when processing a large home claim last year. Have also been great with my teenage son’s vehicle insurance also. Very happy with the service that has been provided."

"Good service on my house and car insurance. They went over and above to help me out with everything I needed very prompt service."

"I called Brian today with a concern and he handled it right away! I always have the best experiences with State Farm."

"Brian did a nice job of helping me with car insurance.
Thx Brian, Doug Mueller"

"Madyson was so sweet and did EVERYTHING she could to make sure i was a satisfied customer!!!! Thank you Madyson!!!!"

"Great customer service"

"Agents are always prompt and checking on you to help on policies in any ."

"I've had such a great experience with the team and the entire insurance company overall. I appreciate the team's patience as well their customer service skills! 10/10 for me!"

"Wesley Ranew’s State Farm Agency helped me switch my vehicles in a seamless manner. It was hassle free and efficient!"

"Will was great and easy to work with. Explained everything thoroughly."

"Its so nice to call an agency and always get a live person. That means so much to me since we live in the time of mass technology. More importantly, no matter who answers, they all give excellent care, customer service and attention to my needs!"

"Very great customer service professional and punctual when it comes to timing, offers, and services."

"I switched cars and had some other things to take care of. Called the office and Brian took care of me. It was painless and handled quickly."

"Great customer service and great prices!"

"Contacted Brian for quote before purchasing a TESLA to see different of current vehicle to my surprise rate was minimal Brian eased my concerns and was a great help."

"Brian responded quick and with clear information. The office has always been very responsive, professional and helpful. Thank you! Keep up the good work!"

"Peter was great! Patient (very), thorough, and informative."

"Anytime I've needed anything State Farm they have always provided it."

"Quick. Responsive and flexibile!"